Do I Need a Service Agreement?

When your A/C unit breaks down inthe summer, it is inconvenient and can leave you feeling very uncomfortable.

But when your furnace or thefireplace you use for heating your home breaks down…

Well, that’s another story.

We at COAD My Fireplace want youto have peace of mind, knowing that, if your furnace (or fireplace) stopsworking, help is only a phone call away.

And that phone call…

It won’t be answered in somefar-off location. No, it will be answered locally, and we will send atechnician to you promptly.

And customers who have serviceagreement are given priority service and will go to the front of the line—evenin our busiest season. Our technician will be there within 12 hours—or we willwaive the service call fee. (Conditions apply. Please see details below.*)

Included in the cost of yourservice agreement is an annual performance and safety inspection that willdecrease the chances that your unit will stop heating your home when you needit most. It’s always best to prevent problems before they occur.

We’ll track and record yoursystem’s maintenance and service history. No need to wonder when it was lasttended to.

When you have a service agreementyou cannot only rest assured that we will tend to your problem quickly andefficiently and do what we can to prevent problems from arising in the firstplace, but we’ll also lock in your price for a full year. Plus, you’ll receivea 10% discount on all repairs, including parts and associated labour costs.

A well-maintained heating (orcooling) unit has the added benefit of lowering your energy costs—somethingevery homeowner wants.

Family owned and operated for over50 years, COAD My Fireplace is staffed by licensed, trained, experienced professionalsand provides service you can trust.

Keep your system operating at peak efficiency. Call519-652-2774 (London) or 519-633-4256 (St. Thomas) today and ask us about ourservice agreements.

*24/7 Emergency Service isavailable to customers with a Planned Service Agreement who have a criticalproblem with the heating or cooling unit covered under the agreement andwithout on-site service, damage to people or property will result. Every reasonableattempt will be made to repair the problem. Some parts may not be availableuntil the next business day. All other service or repairs will be made duringregular working hours: 8:00 AM-5:00 PM, Monday to Friday, excluding holidays.